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Tropo now operates in Europe. What it means for you!

Posted on September 20, 2016 by Stève Sfartz

We launched! consists of isolated data centers, prices in Euros, as well as new phone numbers for Europe. Moreover, if you’re used to working with, you’ll certainly like the revamped portal featured at

This blog will go through the benefits for EU developers.

Phone communications for your applications

New to Tropo? The best way to start with Tropo is to experiment with the APIs through the self-service use cases. Login, fill in your mobile phone number, and pick a use case among Click-to-Call back, 2 Factor Authentication, Text and Voice Alerts, Self Service IVR, and more. proposes phone numbers (see below) and roughly the same feature-set as for voice and messaging. A few differences worth noting: API can be reached at, no activation is required for developers to create outbound phone calls and send SMS, no transcription service is proposed.

Want to learn more? Go through the code samples or read the API documentation.


Can Tropo bill your company in Europe? If yes, you are eligible to a account. At signup, you’ll be asked for your company’s billing address. A manual process will be triggered to check that all EU regulations requirements are fulfilled. Expect to get your account ready within the next 48 hours.

If you want to experiment phone communications without waiting, note that you can get instant access by signing up at, and develop with nearly the same feature set. Recommendation: pick a phone number in Canada to send outbound calls or SMS to Europe.

Data isolation

To comply with EU regulations and data privacy concerns, facilities have been isolated from pre-existing data centers. As a consequence, you will not be able to deploy your applications from to datacenters and vice-versa automatically.

Phone communications

In the context of the opening of, the Tropo team has worked closely with its global infrastructure delivery partners network to take the experience one step further for EU customers. As a result, expect even better performances for SMS delivery and quality for voice communications.

Phone numbers

To start interacting with mobile and landline phones, you need to buy a Tropo number, billed on a monthly basis. Number availability and price vary depending on capabilities (Voice, SMS, or both), type (standard or short code) and country they are attached to.

As of September 2016, sells numbers in 9 countries.

If your country or capability is not listed below, you can contact a Sales representations, or turn to which provides numbers in more than 40 countries, including – for Europe – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.


Voice/SMS only: your code can do bi-directional phone calls or text messages. Voice & SMS: the same Tropo number can be used for both SMS & Voice bi-directional communications. Phased: relates to a feature available in restricted access, or planned to be made available soon.

Pricing is priced per-usage, like it’s US counterpart No surprise: prices are labelled in euros, as is billing.

To give you the best possible deals, the Voice and Messaging price lists show the exact price you will be charged for. This price depends on the phone number prefixes you are connecting with.

Always free for development

As its US counterpart, is free for developers to give you the opportunity to experiment with all types of phone interactions. Keep your application in development as long as you need to, without having to worry about time limits or eating up usage credits. When ready, promote your application to production.

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